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Desktop Support Analyst
Location:
Burnaby
Description:
About the position: Currently, we are looking for an eager Desktop Support Analyst for our Corporate IT team, based in Burnaby. The Desktop Support Analyst is a key member of the Help Desk team, the first point of contact for employees when they are looking for IT support. Desktop Support Analyst Duties and Responsibilities: Serve as the first point of contact for employees seeking technical assistance over the phone or email Manage Help Desk tickets in a timely manner Setup, configure and maintain corporate equipment (workstations, printers) Set up user accounts Develop expertise to train staff on new technologies Build an internal knowledgebase with technical documentation Maintain IT Equipment Inventory Manage the onboarding and offboarding process for the IT functions Houle enterprise applications include JDE Enterprise One, Microsoft CRM Dynamics, Microsoft Share Point, Procore, and Net Helpdesk software. Desktop Support Analyst Experience and Skills: Minimum 2-3 years experience working in a technical help desk environment Post secondary education in computer science, information technology, or a related field Familiarity with various operating systems and platforms Resourcefulness and problem-solving attitude Team player Excellent communication skills A strong aptitude to pick up new technical skills Able to adapt to a dynamic and changing environment A self-starter, but able to work in a team environment as well as independently Culture is important at Houle. You must be collaborative in nature. You are a solution focused team player and always willing to learn. You are a bright, ambitious, honest, and a straight forward professional. Your personable nature will fit well within the friendly working environment. Salary Range: $52,000-$57,000 per year plus a competitive total compensation package. Actual salary will commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process. Visit ListedBuy for more information.
Company:
Houle Electric
Posted:
February 2 on ListedBuy
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More About this Listing: Desktop Support Analyst
Desktop Support Analyst is a Technology Desktop Support Job at Houle Electric located in United States. Find other listings like Desktop Support Analyst by searching Oodle for Technology Desktop Support Jobs.
Desktop Support Analyst is a Technology Desktop Support Job at Houle Electric located in United States. Find other listings like Desktop Support Analyst by searching Oodle for Technology Desktop Support Jobs.