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Associate Platform Engineer
Location:
San Ramon, CA
Description:
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Associate Delivery Platform Engineer position is an entry level position that will introduce the applicant to Five9 and Five9 Contact Center Product and Delivery Methodology. As an entry level contributor to the Professional Services Team, the ideal candidate will be a passionate, ready to learn, be 100% a team player and performer and wanting to develop their skills to becoming a full Platform Engineer. Key Responsibilities: Learning Five9 products and processes Learning detailed contact center terminology and processes Learning and understanding a baseline in contact center telephony Be involved in opportunities to apply related knowledge in both a practice environment as well as production environments As knowledge develops, become more involved in actual client project implementation work Effectively communicate with internal and external stakeholders Key Qualifications: 4 year college degree or equivalent experience with focus on computer sciences. Exposure to CRM (Custom Relationship Management) applications a plus Ability to work remotely and learn effectively Strong sense to inquire and ask questions Self-starter possessing excellent time management skills; Able to manage multiple activities simultaneously while being reviewed at a management level for growth and accuracy requiring little or no oversight and/or direction. Excellent verbal and written skills required. Key Skills: Strong technical aptitude in learning object-based development tools Must have strong aptitude in developing and maintaining positive and productive relationships with clients and peers Solid verbal and written communication skills Ability to quickly translate needs into strategies for a solution Multiple development language/tool experience a plus. This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid. #LI-FI#LI-remoteFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.PDN-9bfbac59-b5bf-4dc1-bf44-76f4810263fd
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More About this Listing: Associate Platform Engineer
Associate Platform Engineer is a Engineering Engineer Job at Five9 located in San Ramon CA. Find other listings like Associate Platform Engineer by searching Oodle for Engineering Engineer Jobs.
Associate Platform Engineer is a Engineering Engineer Job at Five9 located in San Ramon CA. Find other listings like Associate Platform Engineer by searching Oodle for Engineering Engineer Jobs.