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Hotel Front Desk Clerk
Location:
Devils Lake, ND
Description:
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • Work with the housekeeping staff to ensure rooms are ready for new guests• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs• Mitigate customer complaints as needed• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information• Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications: • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills• Has experience answering telephone calls and troubleshooting stressful situations• 1+ year of hotel industry experience or related job preferred • Has previous experience or working knowledge of Microsoft Office and reservation management systems• High school graduate, GED recipient, or equivalent Compensation: $13.50 - $15 hourly About Company: Our Compensation Philosophy We understand that living is not getting any cheaper. So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees. We also operate with the principle that a team who feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage. So, we strive daily to create and nurture a positive and healthy work culture.
Company:
Sleep Inn & Suites
Posted:
May 9 on WizeHire
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More About this Listing: Hotel Front Desk Clerk
Hotel Front Desk Clerk is a Clerical Front Desk Clerk, Front Desk Receptionist Job at Sleep Inn & Suites located in Devils Lake ND. Find other listings like Hotel Front Desk Clerk by searching Oodle for Clerical Front Desk Clerk, Front Desk Receptionist Jobs.
Hotel Front Desk Clerk is a Clerical Front Desk Clerk, Front Desk Receptionist Job at Sleep Inn & Suites located in Devils Lake ND. Find other listings like Hotel Front Desk Clerk by searching Oodle for Clerical Front Desk Clerk, Front Desk Receptionist Jobs.